Blackbaud’s Charity Software

Essential charity software—powered by AI

Two professional women reviewing AI-driven fundraising insights and donor data on a laptop

The world’s most influential charities trust Blackbaud.

80%
of the most

influential charities use Blackbaud

£100B+ raised,

granted, and invested each year through Blackbaud

35+ years

dedicated exclusively to the social good community

Purpose-built software for every role in your charity.

AI‑powered tools and insights that help charities work smarter and deliver greater impact across the organization.

 

Fundraisers

AI-powered tools and insights that help charities work smarter and deliver greater impact across the organization.

  • Know your donors with a unified supporter record that focuses teams on the highest-impact opportunities

  • Grow giving across annual, major, and mid-level with connected workflows and pipeline visibility

  • Build stronger donor relationships with built-in insights and guided outreach that surface priority donors

  • Advance fundraising goals with clear portfolio management and analytics for smarter decisions

  • Give leaders org-wide insight into revenue, pipeline, and performance to guide strategy with confidence

Professional woman using AI tools to evaluate major giving likelihood and donor data

Digital Marketers

Engage supporters across channels and drive results with AI-powered insight and activation.

  • Reach and engage supporters across email, digital, and online giving with integrated, AI-powered tools

  • Personalize outreach using behavioral insights with the right message at the right time

  • Automate multichannel campaigns and journeys to scale engagement while saving time for lean teams

  • Turn engagement data into action with analytics that show what’s working and where to focus next

  • Connect marketing, fundraising, and payments to measure results and improve supporter lifetime value

Middle-aged man using AI insights to segment audiences and improve engagement

Grants Managers

Manage the full grant lifecycle—from application through reporting—with end-to-end, connected workflows.

  • Manage applications, reviews, awards, and reporting across the full grant lifecycle in one system

  • Streamline grantmaking workflows to reduce administrative work and keep programs moving

  • Improve the applicant and grantee experience with clear requirements and guided submissions

  • Track grant activity and outcomes with centralized data and transparent reporting

  • Support compliance and stewardship with consistent processes from application to closeout

Man using AI dashboards to track grants, metrics, and reporting

Peer-to-Peer Event Planners

Raise more across challenge events, mass participation, and supporter-led campaigns with the UK’s most trusted giving platform.

  • Reach supporters where they already give— with over £7.9 billion raised on JustGiving across 25+ years of online giving

  • Help fundraisers smash their goals with Hope, the UK’s first AI-assisted fundraiser coach, automated journeys, and social sharing

  • Raise more from every campaign through data-driven optimisation that delivers higher page averages and above-industry Gift Aid rates

  • Deliver an exceptional supporter experience with integrations across event registration, social fundraising, and CRM platforms

  • Work smarter with Campaign Pages, detailed reporting, and expert insights—all connected to your Blackbaud solutions

Cyclist participating in a fundraising event with performance and leaderboard tracking

The Leader in Charity Technology

Frequently Asked Questions

Yes. Blackbaud serves organizations at every size, from grassroots charities with a handful of staff to global NGOs, with Raiser’s Edge NXT packaged for smaller teams and scaled for the most complex operations.

Blackbaud offers purpose-built products across fundraising, peer-to-peer, grantmaking, and integrated payments. Flagship products include Raiser’s Edge NXT, Grantmaking, and JustGiving, and they integrate with each other when you need them to.

Blackbaud AI supports charity teams by bringing intelligent insights and automation directly into the tools they use to fundraise, manage finances, and engage supporters.

  • Personalise outreach and strengthen relationships at scale
  • Automate time-consuming tasks so staff can focus on mission-critical work

 
Because it’s embedded within Blackbaud solutions, AI works alongside day-to-day processes—turning your organisation’s data and sector-specific intelligence into practical recommendations, faster decisions, and more measurable impact.

Blackbaud products are built on open standards with REST APIs, low-code tools, and pre-built connectors for SSO, accounting, marketing, payments, and data warehouses. The Claude for Nonprofits connector, developed with Anthropic, also brings 40+ years of nonprofit performance data into your AI workflows.

Onboarding includes guided implementation, data migration, configuration, and role-based training. Every customer gets a dedicated team manager, 24/7 technical support, Blackbaud University, and an active charity peer community.

Blackbaud Customer Experience

Ready to take your not-for-profit to the next level?

Request a customized demo to see how Blackbaud’s AI-powered software can help grow revenue, deepen relationships, and amplify impact.

 

All fields required