A customer
experience built to
power your mission.
We put expertise, insights, and community by your side every step of the way.
40+
Years of experience in the social impact sector
Thousands
Of active community members
600+
Hours of expert-led training in Blackbaud University
Your Mission Deserves More—That’s Why We Deliver An Experience That Works.
Learn from experts, explore sector trends, and stay ahead of what’s next.
We give you the tools, insights, and confidence to get more from your software and grow your impact—faster and smarter.
- Advance your team’s skills and careers through Blackbaud University’s robust curriculum of product training courses and certifications—available live, on demand, and in person.
- Make smarter business decisions with fresh data and insights on sector trends from our leading research lab, the Blackbaud Institute.
- Create your own complete solutions with hands-on developer training sessions through ongoing bbdevdays and low-code and no-code extensions and automations.
- Stay informed about what’s new in product development by connecting with the Blackbaud team at regular Product Update Briefings, Town Halls, and more.
Confidently implement, grow, and adapt—with strategic guidance built for impact.
We have your success in mind from day one, helping you implement Blackbaud solutions, onboard effectively, and achieve the goals that drive your mission forward.
- Go live on time and drama-free with seamless implementation and support from an experienced team with thousands of successful go-lives under our belt.
- Access fast, reliable support with real human expertise, smart AI tools, and a rich product knowledgebase—working together to give you answers anytime, anywhere.
- Get even more out of your tech investment with Blackbaud Advisory+ consulting and strategic research services—tailored to help you boost performance and outcomes.
Join a thriving community of social impact leaders.
We believe that connection leads to greater success for the entire social impact sector. That’s why we’ve built spaces—both online and in person—where collaboration can spark growth.
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Connect, learn, and grow with an unmatched community of like-minded peers, including thousands of Blackbaud customers, partners, and collaborators.
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Get inspired at our industry-leading events including bbcon where you’ll hear from insightful leaders in the social impact sector, expand your network, and learn new skills.
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Experience the benefits of being part of our network that connects millions of employees to causes they care about—making workplace giving easy and speeding up corporate donations.
Trusted by high-impact organizations.
