Toolkit: The Supporter Experience Toolkit
The Supporter Experience Toolkit
Discover how to kick-start your supporter experience strategy in four easy to follow steps, with the new Supporter Experience Toolkit.
38% of organisations told us that they don’t know where to begin when it comes to measuring supporter experience, 37% said they don’t have the knowledge, and 32% said they don’t have the skills. So we’ve created the toolkit to help you learn how to get started, understand what your supporters want, create a supporter journey and know how to measure supporter engagement.
Download the toolkit to learn:
The data points you can check on to find a starting place
How to reach out to your supporters to ask for feedback – and then how to put that feedback
An easy way to create a supporter journey and how to automate the process
The best metrics to look at to help you measure your success