Case Central

Manage your organisation's support cases and transfer a file from Case Central.  

  • Click Case Search to review your case history*
  • Click Create a Case to contact Support about a new issue*
  • Click FTP to transfer a file*

For instructions, visit Case Central Help and/or FTP Help.*

*Please note you will be directed to a new page within our worldwide site. Spelling and dates will be US format. In order to return to the UK site simple close the new window.

If an analyst went the extra mile for you, please submit an MVP nomination.



Related Information


Support Contact details:

The Raiser's Edge Support
Tel: 0845 658 8500
email:
support@blackbaud.co.uk

Blackbaud NetCommunity Support
Tel: 0845 658 8585
email:
bbncsupport@blackbaud.co.uk

Blackbaud CRM/Blackbaud Direct Marketing Support
Tel: 0845 658 8585
email: enterprisesupport@blackbaud.co.uk

The Patron Edge Support
Tel: 033 0223 0949
email:
support@toptixsupport.com

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Serving the non-profit, charitable giving, and education communities for more than 35 years, Blackbaud (NASDAQ:BLKB) combines technology solutions and expertise to help organisations achieve their missions. Blackbaud works in over 60 countries to support more than 35,000 customers, including non-profits, schools and higher education institutions, healthcare organisations, foundations, and other charitable giving entities, and corporations.

Privacy Policy Privacy Shield Notice Modern Slavery Act Terms of Use Acceptable Use Policy Sitemap
© 2017 Blackbaud, Inc. All Rights Reserved

 

 

Serving the non-profit, charitable giving, and education communities for more than 35 years, Blackbaud (NASDAQ:BLKB) combines technology solutions and expertise to help organisations achieve their missions. Blackbaud works in over 60 countries to support more than 35,000 customers, including non-profits, schools and higher education institutions, healthcare organisations, foundations, and other charitable giving entities, and corporations.

Privacy Policy Privacy Shield Notice Modern Slavery Act Terms of Use Acceptable Use Policy Sitemap
© 2017 Blackbaud, Inc. All Rights Reserved