Case Central

Manage your organisation's support cases and transfer a file from Case Central.  

  • Click Case Search to review your case history*
  • Click Create a Case to contact Support about a new issue*
  • Click FTP to transfer a file*

For instructions, visit Case Central Help and/or FTP Help.*

*Please note you will be directed to a new page within our worldwide site. Spelling and dates will be US format. In order to return to the UK site simple close the new window.

If an analyst went the extra mile for you, please submit an MVP nomination.



Related Information


Support Contact details:

The Raiser's Edge Support
Tel: 0845 658 8500
email:
support@blackbaud.co.uk

Blackbaud NetCommunity Support
Tel: 0845 658 8585
email:
bbncsupport@blackbaud.co.uk

Blackbaud CRM/Blackbaud Direct Marketing Support
Tel: 0845 658 8585
email: enterprisesupport@blackbaud.co.uk

The Patron Edge Support
Tel: 033 0223 0949
email:
support@toptixsupport.com

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Blackbaud (NASDAQ: BLKB) is the world’s leading cloud software company powering social good. Serving the entire social good community—nonprofits, foundations, corporations, education institutions, healthcare institutions and individual change agents—Blackbaud connects and empowers organizations to increase their impact through software, services, expertise, and data intelligence. The Blackbaud portfolio is tailored to the unique needs of vertical markets, with solutions for fundraising and CRM, marketing, advocacy, peer-to-peer fundraising, corporate social responsibility, school management, ticketing, grantmaking, financial management, payment processing, and analytics. Serving the industry for more than three decades, Blackbaud is headquartered in Charleston, South Carolina and has operations in the United States, Australia, Canada and the United Kingdom. For more information, visit www.blackbaud.com.

Privacy Policy Privacy Shield Notice Terms of Use Acceptable Use Policy General Data Protection Regulation Sitemap
© 2017 Blackbaud, Inc. All Rights Reserved

 

Blackbaud (NASDAQ: BLKB) is the world’s leading cloud software company powering social good. Serving the entire social good community—nonprofits, foundations, corporations, education institutions, healthcare institutions and individual change agents—Blackbaud connects and empowers organizations to increase their impact through software, services, expertise, and data intelligence. The Blackbaud portfolio is tailored to the unique needs of vertical markets, with solutions for fundraising and CRM, marketing, advocacy, peer-to-peer fundraising, corporate social responsibility, school management, ticketing, grantmaking, financial management, payment processing, and analytics. Serving the industry for more than three decades, Blackbaud is headquartered in Charleston, South Carolina and has operations in the United States, Australia, Canada and the United Kingdom. For more information, visit www.blackbaud.com.

Privacy Policy Privacy Shield Notice Terms of Use Acceptable Use Policy General Data Protection Regulation Sitemap
© 2017 Blackbaud, Inc. All Rights Reserved