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Features and Benefits

Features and Benefits at a Glance:


Blackbaud Merchant Services™ is a complete end-to-end payment processing service designed to make credit card processing simple, secure, and affordable for not-for-profit organisations. Blackbaud Merchant Services is ready to use, already built into your Blackbaud PCI-compliant solutions, including The Raiser's Edge, NetCommunity, NetSolutions, Blackbaud CRM, The Patron Edge and eTapestry.

Blackbaud Merchant Services processes all types of transactions, including real-time, batch, point-of-sale, online, "card present," and "card not present" for Visa®, MasterCard® and American Express®.

Blackbaud Merchant Services is all-inclusive. There are no separate gateways or credit card contacts to establish. You'll get the convenience and protection that comes from working with a single payment processor – there is just one company to call when you have a question.


Simple Not-for-profit Credit Card Processing
Not-for-profit Credit Card Processing Payment Choices

Payment Choices

With Blackbaud Merchant Services, you will be able to accept donations and payments and post them directly into your Blackbaud Solution to eliminate double entry.

Sign up now, and give your supporters the choice to pay using the method they prefer.

  • Online via your website
  • As recurring gifts
  • Through a mobile device
  • Payments by mail and phone
  • At events via our virtual terminal (card swipe available for credit and debit cards)

Plus, your supporters can make payments using Visa, MasterCard, American Express or Maestro from anywhere around the world, and payments can be disbursed to your organisation in Pounds Sterling, Euros (Ireland & UK), U.S. dollars orCanadian dollars.


Mobile Giving

What if your supporters could make a donation or payment to your organisation whenever they want, even if they don't have a computer nearby? What if donating online was as simple as picking up their phone? With Blackbaud you can make your donation page accessible from anywhere and increase donations by connecting with a new group of supporters.


Mobile Giving and Not-for-profit Credit Card Processing
Secure Not-for-profit Credit Card Processing & PCI Compliance


Blackbaud has been processing payments for more than 10 years, helping not-for-profits process and raise billions of dollars to help their causes.

Blackbaud Merchant Services provides unparalleled security through its PCI-compliant solutions and Payment Gateway. Our Blackbaud Vault™ encrypts sensitive information to keep your donors secure, removing the risks associated with storing credit card information. As a Blackbaud Merchant Services customer, much of the PCI compliance is handled by Blackbaud, so you'll spend less time on compliance and more time on your not-for-profit organisation's mission.

All Blackbaud Merchant Services clients benefit from standard fraud prevention. For organisations that require additional fraud prevention for their credit card processing, Blackbaud Merchant Services offers a premium Fraud Management service that provides comprehensive screening to help detect payment card fraud for a nominal per transaction charge. Download the datasheet here.


Accessible Online

Blackbaud Merchant Services includes unlimited access to a secure, free online portal where you can:

  • Search for and view detailed information about any transaction in real time
  • Enter credit card transactions at offsite events
  • Update your merchant account information
  • Reduce fraudulent activity by reviewing suspect transactions
  • Manage chargebacks
  • View and export detailed disbursement reports

Take a tour of the Web Portal in this short video.


Not-for-profit Credit Card Processing Management
Get Started with Not-for-profit Credit Card Processing

Get Started Now

As a Blackbaud customer, there's no additional credit check or other applications. And with Blackbaud Merchant Services there are no long-term contracts, credit checks or penalties for terminating service. There are no upfront fees, set-up fees, or monthly minimums. All you have to do is go online and create a Blackbaud Merchant Services account, and then begin processing payments. It's that easy!



Serving the non-profit, charitable giving, and education communities for more than 35 years, Blackbaud (NASDAQ:BLKB) combines technology solutions and expertise to help organisations achieve their missions. Blackbaud works in over 60 countries to support more than 35,000 customers, including non-profits, schools and higher education institutions, healthcare organisations, foundations, and other charitable giving entities, and corporations.

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