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MacIntyre

Uses Blackbaud Learn Everything® to Get the Best From The Raiser’s Edge®

Established in 1966, MacIntyre has grown to become a leading charity within the UK, providing learning, support and care for over 900 children and adults with learning disabilities at more than 120 locations throughout the country. The charity’s diverse range of services includes registered care homes, supported living schemes, accredited training schemes and lifelong learning services, as well as residential special schools and a further education college.

Challenge

  • MacIntyre purchased The Raiser’s Edge after recognising the need for a dedicated fundraising solution.
  • Due to changes in staff and gaps between training and the actual utilisation of The Raiser’s Edge, the charity never really used the system to its full extent.
  • Staff at the charity continued to work with complicated spreadsheets and had difficulties in retrieving even basic information.
  • Following the appointment of a new Head of Fundraising, it quickly became obvious as to how The Raiser’s Edge could help with the management of fundraising activities.

Solution

  • The decision was taken to subscribe to Blackbaud Learn Everything to address the charity’s training requirements for The Raiser’s Edge.
  • Learn Everything ensured that MacIntyre paid a fix cost, yet could take advantage of any training they felt necessary.

Results

  • Staff at MacIntyre feel they have really got to grips with The Raiser’s Edge and are now using it to its full potential.
  • The Raiser’s Edge is now used to manage all donations as well as applications for funding and staff are working much faster and smarter as a result.
  • Reporting is a lot easier too – with information readily available on month by month figures and the status of funding applications.
  • Data accuracy and completeness will also ensure campaigns and communications can be better targeted going forward.
 
 

Serving the non-profit, charitable giving, and education communities for more than 35 years, Blackbaud (NASDAQ:BLKB) combines technology solutions and expertise to help organisations achieve their missions. Blackbaud works in over 60 countries to support more than 35,000 customers, including non-profits, schools and higher education institutions, healthcare organisations, foundations, and other charitable giving entities, and corporations.

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