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CARE International UK

Refines its Processes with ImportOmatic™

CARE International UK is one of the world’s leading aid agencies with over 60 years of practical and hands-on experience in tackling the root causes of poverty.


  • CARE International regularly relies on external agencies to carry out donor recruitment drives on its behalf.
  • At least once a week the charity receives files from these agencies containing details of new donors.
  • The data was often in an incompatible format and would need a lot of manual intervention and de-duplication before it could be transferred into The Raiser’s Edge®. This proved to be very time consuming and involved a lot of complex procedures.


  • CARE International chose to implement ImportOmatic as a solution to its importing problems.
  • The charity could see that it would make a big difference as it is a great fit with The Raiser’s Edge and would allow them to quickly and easily de-duplicate and import all data in minimal time.


  • Processes that were previously taking up all of one person’s time are now executed in just a couple of minutes.
  • Because of this, CARE International is now able to look at carrying-out work in-house which was previously outsourced and save significant costs as a result.
  • Confidence in the accuracy of data has also increased because all data is now de-duplicated automatically.
  • ImportOmatic is now a major part of the business for CARE International and will pay for itself many times over.

Serving the non-profit, charitable giving, and education communities for more than 35 years, Blackbaud (NASDAQ:BLKB) combines technology solutions and expertise to help organisations achieve their missions. Blackbaud works in over 60 countries to support more than 35,000 customers, including non-profits, schools and higher education institutions, healthcare organisations, foundations, and other charitable giving entities, and corporations.

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