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Blackbaud CRM

Blackbaud CRM how-to documentation includes the help file in the program, user guides, new features videos and more!

Blackbaud CRM User Guides at a Glance:

Getting Started

Before you use Blackbaud CRM we recommend you review the tools and features that appear throughout the program. We also encourage you to familiarise yourself with the new features.

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Blackbaud Internet Solutions User Guides at a Glance:

Getting Started

Before you use Blackbaud Internet Solutions we recommend you review the tools and features that appear throughout the program. We also encourage you to familiarise yourself with the new features.

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Setup and Administration

The setup and administration guides help you set up, configure, and customise Blackbaud Internet Solutions for your organisation.

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Website Design

The website design guides teach you how to create and manage the key components of your website.

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System

The system guides teach you about how to use important features of Blackbaud Internet Solutions.

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Integration

These guides teach you how to integrate and use Blackbaud Internet Solutions with CRM and Direct Marketing.

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Serving the non-profit, charitable giving, and education communities for more than 35 years, Blackbaud (NASDAQ:BLKB) combines technology solutions and expertise to help organisations achieve their missions. Blackbaud works in over 60 countries to support more than 35,000 customers, including non-profits, schools and higher education institutions, healthcare organisations, foundations, and other charitable giving entities, and corporations.

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