Classroom Training

Regardless of whether you’re a new client, a new employee of a current client, or just in need of a refresher course, your best option is classroom training.

Training in a classroom setting gives you the opportunity to exchange ideas with other software users and learn alongside your peers, who face the same daily challenges. Also, you are removed from day-to-day distractions in the classroom so you can focus your energy on learning.

Our London and Glasgow training centres* are fitted with state-of-the-art computer projection equipment so everyone can view the step-by-step demonstrations of software features. Each individual benefits from their own computer workstation for hands-on training.

For more details on the classes available, please view course descriptions.

*Classroom Training courses are held at our headquarters in London and at our offices on Queen Street in Glasgow.



Should you require any further information, please call 0141 575 0414 or email training@blackbaud.co.uk.

Refund Policy
Except for the cancellation policy described below, all payments and fees are non-refundable.  It is expected that students will assess the appropriateness of a course by reviewing the course descriptions and schedules in advance of purchase or registration.  If you have any concerns or feedback regarding your course, please indicate it on your evaluation form or contact training@blackbaud.co.uk

Cancellation Policy
Classroom Training: Cancellations or postponements of a class registration may be made with no penalty up to ten (10) business days prior to the start of the scheduled training class.  Cancellations or postponements of a class registration made within ten (10) business days prior to the start of the scheduled training class will be assessed 50% of the fee for the class per attendee.  Attendees who do not show up for a confirmed class will be assessed 100% of the fee for the class per attendee.

On Site Training: Cancellations or postponements of a scheduled on-site training visit may be made with no penalty up to sixteen (16) business days prior to the start of the scheduled training.  Cancellations or postponements of a scheduled on-site training visit made between six (6) and fifteen (15) business days prior to the first day of the training will be assessed 50% of the total cost of the scheduled training.  Cancellations or postponements of a scheduled training made within five (5) days prior to the first day of the training will be assessed 100% of the total cost of the scheduled training.