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| FAQs and Online Classroom Help Blackbaud Online classroom training courses are instructor-led and offer all the benefits of traditional classroom training, but with greater flexibility — you’ll have more curriculum to choose from, and you can save time and money by staying at your own desk. What are the technical requirements for an Online Classroom? Note: Javascript and cookies should be enabled. In most cases, your web browser is set up properly. However, if you are unsure or encounter problems when preparing, set up your web browser as follows: Internet Explorer 5.x and 6.x:
Netscape Navigator 4.x or later:
How do I register for a class? Email training@blackbaud.co.uk you will receive a confirmation email with login and attendance instructions.
1. Install Live Meeting
What should I do when I join a class? I’m trying to join an online class and the page will not load when I click on the “Join the meeting” link
If you forget your login information or did not receive it, contact training@blackbaud.co.uk I can access the Live Meeting Welcome page but I cannot log in. Make sure you are entering your meeting ID and Entry Code (included in your confirmation email) correctly. Note: Passwords are case sensitive. My Internet connection is very slow Usually, the cause of a poor or slow connection is a lack of capacity, or “bandwidth,”. To improve your connection:
You should not experience any problems using a Windows firewall, However, if your Windows Firewall prevents connection follow these steps:
I need additional technical help or have questions about registrations, cancellations, or billing. Is there a way to get new users up and running? We have volunteers and part-timers that help with data entry. Is there a way to teach them what they need to know? |
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| © 2011 Blackbaud, Inc. All Rights Reserved |  |
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| Blackbaud Europe Ltd may record calls for training and monitoring purposes | ||||
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Over 20,000 organizations, from schools and churches to hospitals and charities, have relied on Blackbaud software and consulting services to improve fund accounting, charitable fundraising, online fundraising, prospect research, donor management, CRM charity management, CMS, education administration and complete non profit marketing solutions. Our sole focus and expertise is partnering with non profits to provide fundraising technology and e-marketing services these organizations need to make a difference in their local communities and across the world. Non Profit Website Design: Successful non profit web design involves more than simple images and words. With millions of web designers in the market, picking a design team exclusively for nonprofits is a substantial task. Blackbaud's team of professional nonprofit web site designers can help you solve that complex problem. Check out our web design portfolio for nonprofits to get a glimpse of our experience and expertise. Nonprofit eMarketing: Blackbaud offers the most eMarketing solutions for your nonprofit organization. We specialize in online marketing tools to effectively increase online exposure for your organizations. Communicate your mission and engage your supporters with our eMarketing tools including CMS for nonprofits, Social media marketing for nonprofits and much more. Online Fundraising: Gain more supporters and raise more money online with Blackbaud's web-based fundraising tools. NetSolutions, our online fundraising software makes accepting online donations a breeze. Nonprofits worldwide are using Blackbaud's fundraising management tools to improve their donor management practice and ability to raise funds. Non Profit CMS: Blackbaud offers several nonprofit content management systems specifically designed for nonprofits. Whether you’re a school or university trying to connect with alumni or a local charity trying to help the homeless in your community, a nonprofit content management system like NetCommunity, Sphere eMarketing or Online Campus Community can help separate you from the rest and grow the impact of your group’s activities. Visit our Guide to Non Profit Marketing Strategy > Blackbaud, Inc. |
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