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The alignment of people, process and technology through effective process design and comprehensive change management is critical to the success of technology implementations.
Minimise the disruption and risk of implementing a new system by taking advantage of our solution delivery services. Following a proven methodology, our team of expert consultants, project managers and technical specialists collaborate with your organisation to manage the moving parts and deliver sustainable value more quickly.
Our solution delivery services include:
Business Process Design Transform your organisation into a model of operational efficiency. Our consultants take the time to understand your current environment, analyse critical processes, map them against best practices and provide a detailed blueprint for continual improvement for your most important functional areas.
Process Implementation and Training Rely on our process implementation services to align your organisation's processes with your new system. We can help you validate your system design, implement key processes and provide comprehensive training to help your staff maximise its use of its Blackbaud solution.
Data Mapping and Conversions The transfer of data from your current system into a Blackbaud application is vital to getting the most from your technology. Blackbaud's proven conversion process, proprietary tools and experienced technical team assists with every aspect of your data conversion, regardless of the amount or complexity of your data.
Customisations Customise a Blackbaud application for added functionality and greater integration into your existing systems. Our team works with your IT experts to create custom solutions, including interfaces, reports and specialised product functionality to meet the specific needs of your organisation.
Change Management Turn to our consultants to manage the organisational and cultural change that results any time a new solution is implemented. Our team is experienced in putting the appropriate infrastructure in place to minimise disruptions and prepare your organisation for success.
Standard Consulting Solutions Take advantage of our standard consulting solutions which offer you tried and tested packages based on a number of popular client requests and our expert knowledge, in order to ensure our clients are making the most of their software. Click on each of the solutions listed below for further details.
Automerge Solution Bank Checker Solution Direct Debit Solution Legacy Implementation Solution Lottery Integration Solution Mass Mailing Solution Moving The Raiser’s Edge to a New Server Microsoft® Office Integration Solution Post to Nominal Ledger Solution Quickstart Implementation Solution System Analysis Solution Upgrading to The Raiser’s Edge 7.7 Solution
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