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Services To get the most out of your Blackbaud solution, it takes more than just software. It’s a combination of people, process and technology. With this in mind, we have developed a range of services to create a lasting solution that will generate ongoing returns and help you achieve your mission.
To help you make the most of your technology investment, we offer:
- Blackbaud Interactive
Our experienced consultants will make sure that your site uses the most powerful technology to tell your story simply and effectively and connect with your constituents in meaningful ways.
- Blackbaud OnDemand
Need a software implementation but can’t increase your onsite technology footprint? Get the full functionality of Blackbaud applications without having to maintain additional software or servers. Blackbaud OnDemand hosting applications give you access to your data via online connections and provides a team of experts to support you each step of the way.
- Consulting Services
Make sure that your technology solution works hard for your organisation. Our consultants can help you streamline processes and make sure that you’re on the right track for success now and in the future.
- Custom Report Solutions
Blackbaud products have hundreds of optimisable standard reports, but if you have specific reporting requirements that go beyond what’s already been developed, our Custom Report writing team can create tailor-made reports that meet your needs.
- Data Enrichment Services
Data quality has a direct impact on your ability to connect with your key audience. Our Data Enrichment Services can clean, append or update critical data elements like addresses, phone numbers, emails and help you target your direct marketing appeals, improve response rates and save production and postage costs.
- Gift Aid
Blackbaud Gift Aid is a unique service developed specifically to meet the needs of not-for-profit organisations that have adopted Gift Aid. This complete solution enables charities to easily capture, store, and manage the myriads of forms that are used to substantiate donors’ Gift Aid declarations.
- Maintenance
Benefit from a comprehensive solution that combines ongoing customer support and product updates to help you maximise the use of your software.
- Training
Technology is only as good as the people who use it. Blackbaud offers flexible and cost effective training onsite, regionally, at our offices in London and Glasgow or online, to train groups or individuals on all of our products. |
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