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Cultural and performing arts organisations, as well as museums, athletic venues, zoos, and aquariums, depend on ticket and subscription sales to raise revenue. When ticket-sellers process orders, getting the details right really matters. And even though every salesperson can potentially handle hundreds of transactions daily, he or she must still treat each patron as a valued customer.
Managing patron relationships is critical to the success of not only the box office, but also the development office. From ticketing, membership and subscription sales to enhanced patron convenience and online sales, The Patron Edge provides the tools to easily create events, sell tickets, access patron information, and personalise interactions with customers.
Blackbaud ticketing solutions provide:
- Box Office Management
Quickly sell general admission and reserved seating tickets, capture customer data and set up future events and hall layout with user-defined screens and easy-to-use hall configuration tools.
- Online Ticketing
Serve customers around the globe day and night by offering the convenience of online ticket, membership, and subscription purchases.
- Holistic View of the Patron
View your patrons as they view themselves — as visitors, ticket buyers, members, and volunteers. With shared information between your ticketing system and biographical and historical data stored in The Raiser’s Edge, you can access your complete customer profile.
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